Empowering Optometry Practices with Expert Virtual Assistance.
Streamline Your Optometry Practice with Expert Virtual Support
Efficient, Reliable, and Experienced – Your Trusted Virtual Optometric Assistant in Ontario
virtual Optometric Assistant Services
Why Choose Our Services?
Expert optometric virtual assistant in Ontario with over 20 years of experience, we provide expert support tailored specifically for optometry practices.
In today’s fast-paced optometry landscape, keeping your practice running smoothly requires more than just excellent patient care it demands efficient and reliable back-office support.
Success
Proven track of successfully assisting eye care professionals
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Elevate your business operations with our professional virtual assistant services
How We Work
CORE SERVICE AREAS
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Human resources support
Streamline your staffing needs with professional HR management, from recruitment to training and performance evaluation, ensuring your team operates at its best.
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Administrative efficiency
Keep your practice running smoothly with meticulous scheduling, patient communications, and administrative organization, tailored to your specific needs.
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Optometry-specific bookkeeping
Maintain accurate financial records with expert bookkeeping services, including invoicing, payroll, and expense tracking, ensuring your practice’s financial health.
Claims management and follow-up
Reduce the stress of handling claims with end-to-end management, including processing, tracking, and resolving outstanding or rejected claims efficiently.
WHAT WE SPECIALIZE AT
SERVICE CATEGORIES
Specialized Services
— For Companies
- Assistive Devices Program (ADP)
- Low tech visual aids
- Veteran Affairs of Canada
- Interim Federal Health
- First Nations and Inuit Health
Practice Management
— For Companies
- Human Resource
- Planning Book keeping
- Service Practice Metrics Tracking
Administrative Support
— For Companies
- Back-up administration
- Recalls/reminder calls
- Staff training and management
Billings and Claims Processing
— For Companies
- ADP Billing
- OHIP Billing
- Private Health Insurance Plans
Testimonials
Our Customers Said
★ ★ ★ ★ ★
4.9
Exceptional Service and Compassion
Siobhan Lansdowne has been an essential part of my optometry practice since 2018. Initially hired for her exceptional expertise in managing the Government’s Assistive Devices Program (ADP) claims—a service vital for our low-vision patients—she quickly proved herself indispensable.
With more than 20 years of optometry experience, Siobhan brings deep technical knowledge, precision, and reliability to every task. Even while working entirely virtually, she ensures that our administrative processes run smoothly and efficiently.
What truly sets Siobhan apart is her warmth and empathy. Despite not meeting patients in person, she consistently creates a supportive and caring experience that patients frequently praise. Her dedication, compassion, and strong work ethic shine through in everything she does.
Siobhan continually goes above and beyond, and I am deeply grateful to have her as part of our team.
★★★★★
Dr. Ana Juricic O.D.
Low Vision Optometrist.
Highly Recommended
My experience with Virtual eye care Assistant has been absolutely fantastic.. 5 stars! Over the past two years, the efficiency and extreme attention to detail has helped grow my new business. She provided advice and went over-and-above as I initially completed the ADP application and dealt with that lengthy vetting process. Her excellence in service to me has allowed me, in turn, to provide ADP funding to my patients in a timely manner. I would highly recommend this unique and much-needed service to anyone who needs to deal with ADP
★★★★★
Low Vision Plus
Ren M.
Highly Recommended
The best and most competent employee I have ever had . She has worked for me for 10 years reliably and with passion and has expertise in all aspects of optometry office administration, including: claims processing for the Assistive Devices Program, OHIP, MCSS, Veterans Affairs, Interim Federal Health, First Nations and Inuit Health, and WSIB, HR and inventory management, and general optometry bookkeeping.
★★★★★
Dr Peter Shaw O.D.
Outstanding client feedback
Virtual Eye Care Assistant brought relief and was highly professional and proficient. She is well organized and follow-up appropriately for optimal patient care. The integration was smooth. She is a fast learner. I will hire her anytime our front care team needs extra help.
★★★★★
Old South Optometry
Dr Eric Chevalier
Outstanding client feedback
Working with Virtual Eye Care Assistant has been a pleasure. She is diligent, thorough, and willing to learn in order to take on new tasks
★★★★★
Clinical & Refractive Optometry
David Pietrobon -President VuePoint IDS Inc
Contact us to discuss your practice’s specific needs
✓Assess how our services can streamline your operations.
✓ Ensure seamless integration with your existing systems.
✓ Create a customized plan tailored to your unique requirements.
Have Questions?
Frequently Asked
Questions
What is a virtual optometric assistant?
A virtual optometric assistant provides remote administrative, bookkeeping, and HR support specifically tailored to optometry practices. We handle tasks like claims processing, billing, patient follow-ups, and more, all from a remote location, allowing you to focus on patient care
How can your services help my practice?
By managing essential back-office tasks like billing, claims, HR, and administrative work, we help reduce rejected claims, manage patient accounts, and ensure smooth practice operations. This helps improve your cash flow, reduce errors, and save you time and resources.
What kind of optometry-specific services do you offer?
We specialize in claims processing (OHIP, ADP, private insurance), delinquent account management, HR planning and training, bookkeeping, practice metrics tracking, and general administrative tasks such as scheduling and reminder calls.
How do you charge for your services
Pricing varies depending on the scope of work. Miscellaneous admin and recall tasks are billed on an hourly basis. We offer flexible pricing to suit your practice’s needs. Contact us to get a quote tailored to your needs.
Do I need any special technology to work with you?
No special technology is needed! As long as you have an internet connection, we can handle everything remotely. We communicate via email, phone, or video calls and use secure, reliable platforms to manage your practice’s needs.
How do you handle sensitive patient information?
We prioritize patient confidentiality and adhere to all regulations, including HIPAA, to ensure that your patient data is secure. We use secure platforms and follow best practices to protect sensitive information.
Can you help with temporary projects or fill-in for staff on leave?
Yes! We provide flexible services to suit your needs, whether it’s for a short-term project, temporary assistance during staff leave, or ongoing long-term support.
Have additional questions?
We’re here to help. Let’s talk.